Accepting New Clients
We do Sales, Customer Experience + AI
We specialize in CRM and CX solutions, enhanced with AI and automation. If there is a sales or customer-facing process, we can automate it or improve it.
SERVICES
Our Bread and Butter
We offer 3 core services. Customer and client experience is our forte.
CX Transformation
The base for any customer focused business is a great CX solution. We believe Zendesk is just that - the perfect solution for most instances. We can complement this with AI solutions such as Ultimate or even a custom solution.
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AI & Automation
Just about any customer interaction can be improved with AI. From handling and routing tickets automatically to retrieving order numbers, all without any human intervention.
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Outsourced Support and Ops
From burst coverage to just monlthy admin help for your customer support solution, we can deploy a team member in under 2 weeks (onboarding included). All on a rolling contract basis.
OUR PROMISES
The Difference
We take a business-first approach to each solution and service we provide.
METRICS
The numbers do really speak.
Average CSAT Uplift
12
Industries Served
Reduction in time spent on customer support
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